Responsible Gaming

Gambling always involves the risk of losing money. There are no guaranteed wins, and every bet you place carries financial consequences. Understanding this fundamental truth is the first step toward maintaining healthy gaming habits.

Big Baazi provides multiple control tools that empower you to manage your betting behaviour effectively:

• Set deposit limits to control how much money you add to your account within specific timeframes
• Establish loss limits that prevent you from wagering beyond your comfort zone
• Use session time reminders to track how long you spend on the platform
• Take cooling-off periods when you need a break from gaming activities
• Self-exclude temporarily or permanently if you feel your gaming is becoming problematic

Responsible gaming means treating gambling as entertainment, not as a way to make money or solve financial problems. Always bet within your means and never chase losses. Your financial and emotional wellbeing should never be compromised by gaming activities.

Gambling addiction is a serious condition that can affect anyone, regardless of age, income, or background. Recognising the warning signs early is crucial for getting help before the problem escalates.

You may have a gambling problem if you:

• Spend more money or time on betting than you originally intended
• Feel restless, irritable, or anxious when trying to reduce or stop gambling
• Use gambling as an escape from stress, depression, or other emotional problems
• Chase losses by continuing to bet in an attempt to win back money you have lost
• Lie to family members, friends, or colleagues about the extent of your gambling
• Borrow money or sell possessions to fund your betting activities
• Neglect work, studies, or personal relationships because of gambling
• Feel guilty or ashamed about your betting behaviour but cannot stop
• Experience financial difficulties directly caused by gambling losses
• Think about gambling constantly, even when not actively betting

If you recognise several of these signs in your own behaviour, it is important to take action immediately. Gambling addiction does not improve on its own and requires professional intervention.

Preventing gambling addiction requires awareness, self-discipline, and willingness to use available support tools. Big Baazi recommends these practical strategies to maintain healthy gaming habits:

• Set strict budgets before you start playing and never exceed them under any circumstances
• Never gamble with borrowed money or funds needed for essential expenses like rent or bills
• Take regular breaks from gaming to maintain perspective and avoid compulsive behaviour
• Do not use gambling to cope with negative emotions, stress, or personal problems
• Keep track of time and money spent on betting through account history and statements
• Avoid alcohol or substances while gambling, as they impair judgement and increase risk-taking
• Balance gambling with other activities such as hobbies, exercise, and social engagements
• Talk openly with trusted friends or family about your gaming habits and concerns
• Use platform control tools like deposit limits, reality checks, and self-exclusion features
• Seek professional help immediately if you feel your gambling is becoming uncontrollable

Remember that asking for help is a sign of strength, not weakness. The sooner you address problematic gaming behaviour, the easier it is to regain control.

If you or someone you know is struggling with gambling addiction, professional support is available. These organisations provide confidential counselling, treatment programmes, and resources specifically for people affected by gambling problems in India:

• Gamblers Anonymous India – Peer support groups and meetings across major cities
• SHUT Clinic (Service for Healthy Use of Technology) – Specialised treatment for behavioural addictions including gambling
• NIMHANS (National Institute of Mental Health and Neurosciences) – Professional psychiatric services and addiction counselling
• iCALL Psychosocial Helpline – Free telephone and email counselling for mental health concerns
• Vandrevala Foundation Helpline – 24/7 mental health support and crisis intervention services
• Fortis Stress Helpline – Professional counselling for stress and addiction-related issues

These resources are confidential, professional, and designed to help you regain control of your life. Reaching out for support is the first step toward recovery.

If you are experiencing difficulties with gambling and need assistance from our team, Big Baazi customer support is available to help you access the responsible gaming tools and resources you need.

You can contact our support team through:

• Live chat available directly on the Big Baazi website during operating hours
• Email support at [email protected] for detailed inquiries and assistance
• Help centre with comprehensive guides on using responsible gaming features
• Account settings where you can activate limits, cooling-off periods, or self-exclusion

Our support team is trained to handle sensitive matters with care and confidentiality. We are here to assist you in using our platform safely and responsibly.