Big Baazi Privacy Policy

Big Baazi collects personal information including name, email address, contact number, date of birth, payment details, and identity documents to facilitate account registration, verify age, process transactions, and ensure regulatory compliance. Data collection is limited to what is necessary for providing gaming and betting services.

Technical and organisational measures are implemented to protect personal information from unauthorised access, loss, misuse, or disclosure. These measures include:

• Encrypted data transmission and storage
• Secure servers and firewalls
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Staff training on data protection practices

Users have the right to:

• Access their personal information held by Big Baazi
• Request correction of inaccurate or incomplete data
• Request deletion of personal information under certain circumstances
• Withdraw consent for data processing where applicable
• Lodge complaints regarding data handling practices

Big Baazi complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant Indian data protection laws. The platform ensures that all data processing activities are lawful, fair, and transparent.

Personal information collected by Big Baazi is used for the following purposes:

• Account Management: Creating and maintaining user accounts, verifying identity, and ensuring account security
• Transaction Processing: Facilitating deposits, withdrawals, and payment processing through secure channels
• Service Delivery: Providing access to casino games, sports betting, and related gaming services
• Customer Support: Responding to user queries, resolving disputes, and providing assistance
• Compliance and Legal Obligations: Meeting regulatory requirements, preventing fraud, and complying with anti-money laundering laws
• Service Improvement: Analysing user behaviour and preferences to enhance platform functionality and user experience
• Marketing and Communication: Sending promotional offers, updates, and newsletters where consent has been provided
• Analytics and Research: Conducting statistical analysis to improve services and develop new offerings

All data processing activities are conducted lawfully and transparently. Users are informed of the purpose of data collection at the time of gathering information. Big Baazi does not process personal data for purposes incompatible with those disclosed, and data is not retained longer than necessary to fulfil the stated purposes.

Users may access, review, update, or delete their personal information at any time by logging into their Big Baazi account or contacting customer support. Requests for data correction or deletion are processed promptly in accordance with legal requirements.

To update personal information:

1. Log in to the Big Baazi account
2. Navigate to account settings or profile section
3. Edit the relevant information and save changes

To request data deletion:

1. Contact customer support via email or live chat
2. Provide verification of identity
3. Submit a formal request for data deletion

By using Big Baazi services, users consent to security checks, identity verification procedures, and the processing of payment information by authorised third-party payment service providers. These providers are contractually bound to maintain confidentiality and adhere to data protection standards. Big Baazi retains certain information as required by law or for legitimate business purposes, including compliance with financial regulations and dispute resolution.

Big Baazi services are intended exclusively for individuals aged 18 years or older. The platform does not knowingly collect or process personal information from minors. Users are required to confirm their age during registration, and Big Baazi reserves the right to request identity documents to verify age.

The operator cannot independently verify the age of users without proper documentation. If it comes to the attention of Big Baazi that personal information has been collected from a minor, immediate steps will be taken to delete such information from the database.

Parents or legal guardians who believe their child has provided personal information to Big Baazi may contact customer support to request deletion of the data. Upon verification of the request, the information will be permanently removed from the system. Big Baazi encourages parents to monitor and supervise their children’s online activities to prevent unauthorised access to age-restricted services.

Personal information collected by Big Baazi may be processed, stored, or transferred to locations outside India where the platform’s service providers, technology partners, and payment processors operate. These transfers are necessary to provide seamless services and ensure the functionality of the platform.

By using Big Baazi services, users consent to the transfer of their personal data to international locations. All third-party service providers are required to maintain confidentiality and implement appropriate security measures to protect user information. Big Baazi ensures that contractual safeguards are in place to govern the handling of personal data by partners, regardless of their location.

Data transferred internationally is protected through:

• Contractual agreements requiring adherence to data protection standards
• Compliance with international data protection frameworks
• Secure data transmission protocols
• Regular audits of third-party service providers

Users acknowledge and accept that data protection laws in other countries may differ from those in India, but Big Baazi commits to ensuring that all partners uphold high standards of data security and privacy.

This Privacy Policy may be supplemented or modified by additional terms, conditions, or disclaimers that alter the scope or effects of certain provisions. Such modifications are effective when users accept this policy by registering an account, accessing the services, or continuing to use the platform after changes have been published.

Acceptance of this policy can be demonstrated through:

• Electronic signature during account registration
• Acceptance of terms and conditions via checkbox or similar mechanism
• Continued use of the platform following notification of policy updates

Big Baazi reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of significant changes through email, website notices, or in-app notifications. The current version of the policy, as published on the website, prevails over any prior versions. Users are encouraged to review this document periodically to stay informed about how their information is protected and used.

Cookies are small text files placed on a user’s device by a website to store information about browsing activity and preferences. Big Baazi uses cookies to enhance user experience, analyse website traffic, and personalise content and advertisements.

Cookies are used for the following purposes:

• Statistics: Collecting anonymous data on website usage, page views, and user behaviour to improve site performance
• Behaviour Analysis: Understanding how users interact with the platform to optimise navigation and functionality
• Personalisation: Remembering user preferences, language settings, and login information for convenience
• Service Improvement: Identifying areas for enhancement and developing new features based on user activity

Cookies placed by Big Baazi are retained for a period of one year from the date of placement. Users may manage or delete cookies through their browser settings, although disabling cookies may affect the functionality and user experience of the website.

Types of cookies used:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Collect anonymous data on website performance
• Functional Cookies: Remember user preferences and settings
• Advertising Cookies: Deliver relevant advertisements based on user interests

By using Big Baazi, users consent to the use of cookies as described in this section.

By accessing or using Big Baazi services, users signify their full acceptance of this Privacy Policy and agree to the collection, processing, and use of personal information as outlined herein. Continued use of the platform after any updates or modifications to this policy constitutes acceptance of the revised terms.

The current version of the Privacy Policy, as published on the Big Baazi website, prevails over all prior versions. Users who do not agree with any aspect of this policy should discontinue use of the services immediately.

Acceptance is indicated by:

• Registering an account on the platform
• Accessing or using any services offered by Big Baazi
• Continuing to use the platform after being notified of policy changes

Users are responsible for reviewing this document periodically and ensuring they understand the terms governing the use of their personal information.

Big Baazi may share personal information with third parties under certain circumstances, including:

• Legal Compliance: Disclosure to law enforcement, regulatory authorities, or government agencies when required by law or legal process
• Dispute Resolution: Sharing information with legal counsel, arbitrators, or courts in connection with disputes or legal claims
• Service Providers: Providing data to payment processors, technology partners, and service providers necessary for platform operation
• Business Agreements: Disclosing information in connection with mergers, acquisitions, or transfers of business assets

Where third-party service providers are listed on the website, users can review the purpose and scope of data sharing. If such parties are not listed, Big Baazi will inform users of the purpose and extent of data disclosure when feasible.

By providing personal information to Big Baazi, users consent to its disclosure to third parties as described in this section. All third-party recipients are contractually obligated to maintain confidentiality and use personal data only for the purposes specified. Big Baazi does not sell or rent personal information to third parties for marketing purposes without explicit user consent.

The Big Baazi website may contain links to third-party websites, including affiliate sites, advertising partners, and external resources. These websites operate independently and have their own privacy policies governing the collection and use of personal information.

Big Baazi is not responsible for the privacy practices, content, or security measures of external websites. Users who visit third-party sites via links from the platform do so at their own risk. It is recommended that users review the privacy policies of any external websites before providing personal information.

Users should exercise caution when:

• Clicking on external links or advertisements
• Providing personal information to third-party websites
• Downloading files or software from external sources

Big Baazi does not endorse or assume liability for the content or practices of linked websites. Users are encouraged to verify the legitimacy and security of external sites before engaging with them.